Reporting

The Bureau du vérificateur général makes a point of being responsive to citizens who wish to bring to its attention observations that could be the subject of an audit. If you have witnessed a situation that contravenes to the policies and directives within the municipal administration, a department or an agency that falls within the jurisdiction of the Bureau du vérificateur général, you can file a reporting.

The process is confidential, and all information that you provide is protected under the Act respecting Access to documents held by public bodies and the Protection of personal information. Accordingly, the person or organization involved will not know who initiated the complaint.

In addition to the Bureau du vérificateur général, other authorities at the Ville de Montréal handle complaints. It is important to draw a distinction between the role each plays, especially when determining where to file a complaint. 

For example, as is the case, the Bureau de l’Inspecteur Général of the Ville de Montréal, the Ombudsman de Montréal and the Commission de la fonction publique de Montréal also report to city council. It is important not to confuse the Bureau du vérificateur général with the Bureau du contrôleur général of the Ville de Montréal, which reports to the Direction générale.

Who to contact Complaint Category
Bureau du vérificateur général de la Ville de Montréal
  • Management of funds: irregularities, improper use, misappropriation
  • Misuse of goods, resources, files or time
  • Fraud
  • Falsification, unauthorized manipulation or destruction of documents, data, or information
Bureau de l’Inspecteur Général de la Ville de Montréal (BIG)
Learn more
  • Irregularity in the awarding or fulfillment of contracts, performance of work, procurement or provision of services
  • Irregularities during the fulfillment of contracts
Ombudsman de Montréal (OdM)
Learn more
  • Complaint of citizens who believe they have been harmed by a decision, action, or omission of the City or one of its representatives
Commission de la fonction publique de Montréal (CFPM)
Learn more
  • Complaint about the City’s staffing process
Bureau du contrôleur général of the Ville de Montréal
Learn more
  • Reports regarding a violation of the regulations contained in the code of conduct for the City’s employees, a breach of ethics or a failure to abide by the City’s frameworks (directives)

To submit a reporting to the Bureau du vérificateur général, please use the secured form

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